[Attention] Our Support has been upgraded. From 8th December 2015, this ticket system will not be monitored. [Read More]
RSS Feed
Knowledgebase
     
* Support time: Monday - Friday 8AM to 5PM GMT +7 * Response Time: Within 24 hours (1 business day). Please note that Support is not available on Saturday ">To get QUICK and EFFECTIVE support, please include the following info in your ticket (if ...
Our technical support services are dedicated for bug fixing, products maintenance or general advices on how to use the products only. All custom works that require to extend products' core features are not subject to support coverage and should be handled...
Everyone can submit ticket to get help on the specific issues, however, to access into Ticket Support page to view tickets, you need to have the ACTIVE membership. If you membership is expired, you cannot access into Ticket Support page.
Joomla 1.5 [1] templates is out of support scope at the end of 2012. IE7 [2] starting from August 1st, 2012 Links: ------ [1] http://www.joomlart.com/blog/news-updates/joomla-25-templates-and-extensions-update-and-our-roadmap [2] http://www.joomlart.com/...