* Support time: Monday - Friday 8AM to 5PM GMT +7
* Response Time: Within 24 hours (1 business day).
Please note that Support is not available on Saturday ">To get QUICK
and EFFECTIVE support, please include the following info in your
ticket (if ...
Our technical support services are dedicated for bug fixing, products
maintenance or general advices on how to use the products only. All
custom works that require to extend products' core features are not
subject to support coverage and should be handled...
Everyone can submit ticket to get help on the specific issues,
however, to access into Ticket Support page to view tickets, you need
to have the ACTIVE membership. If you membership is expired, you
cannot access into Ticket Support page.
Joomla 1.5  templates is out of support scope at the end of 2012.
IE7  starting from August 1st, 2012